Just a quick email
to thank you all at CutlerySearch for the Hampton
Court cutlery pieces you sent through to me. I
received it yesterday. It really is a pleasure to
deal with people who give great and prompt service.
|
From Pam: South
Africa
January 2007 |
Thank you very much
for the Viners Victorian Rose Cutlery that I ordered
from you. My emails were
responded to in minutes. The cutlery is in very
good condition, and it all came in the post very
quickly, well wrapped and undamaged. Thank you for a
wonderful service.
|
From Sally: Northampton
January 2007 |
My order arrived this morning, thank you. Everything is in
excellent condition and matches my original set (which looks
a bit dull by comparison). Your quick response to
emails is appreciated! |
From Liz: Hornchurch
April 2007 |
My dessert spoons and table
fork arrived safely this morning. I am thrilled with
the speed and efficiency of your service. Thank you
very much. I have waited 30 years to finally
complete my set!
|
From Joy: Scone
April 2007 |
Thank
you so much for sending the spoons. It should do
with all the care you take to please your customers.
|
From Isabel: Lymington
June 2007 |
Wow!! The cutlery I
ordered from you has just arrived beautifully
packaged and in perfect condition. We are absolutely
delighted with the way you have kept in touch and
found the items we have been looking for for years.
If I tell you that it is our Ruby Wedding soon and
that our cutlery was a wedding present, you will
realise that our search has gone on for 2 or 3
decades!! THANK YOU. We are thrilled with your firm
and will be telling everyone how wonderful you are.
|
From Anne: Prudhoe
June 2007 |
You run a fantastic
business and you have been recommended to all of
my friends. Thank you very much.
|
From Matt: Flintshire
July 2007 |
|
Cutlery received yesterday - fantastic condition (much
better than the ones I already have which have been in use
for the last 20 years!)
Thank you so much for such an excellent service - what a
pleasure to do business with someone so organised and
efficient. I can see why Oneida recommended you so highly!
Many thanks |
From Jill: Esher
July 2007 |
My cutlery has
arrived this morning - even the post came
early- doesn't usually come until lunch
time! I am absolutely thrilled with it
all. Love the steak knives never seen them
before. All the pieces are beautifully
polished - just wondering how you do it.
Having spoken to you the other day I cleaned
some of mine but didn't get it up to your
standard!
|
From Eileen: Snitterby
July 2007 |
Just had to let yoy
know how pleased I am with the oneida Alveston
cutlery. Your service is fantastic, so quick
and efficient. I will certainly recomend you to
my friends and family. Thank you also for
introducing me to Amanda who has found me some
china.
Many thanks again
|
From Lesley: Bury St. Edmunds
August 2007 |
The Venetia cutlery
has arrived via a non striking Royal Mail man.
They are superb and immaculate, we are
delighted. Thank you very much for your
attention and it is so pleasing to have what was
a wedding present of over 36 years ago, now
complete again. Thank you once again
and please let me know when you have 3 x Soup
Spoons and 2 x Dessert Knives.
|
From Richard: Upminster
September 2007 |
|
I just wanted to confirm that (even though there was a
postal strike) I have now received the knives ordered from
you and I'm delighted with them. Many thanks for your
excellent service!
I would definitely recommend you to others. |
From Barbara:
Ilminster
October 2007 |
|
The spoons arrived fine and are just what I
was looking. Absolutely brilliant! Thought I would send a
quick note of thanks for a superb service from yourself.
Please feel free to
quote me as a totally satisfied customer. Add Brilliant
prompt and efficient service. |
From Phil:
Oldham
October 2007 |
Thank you for the excellent service. The items
of Viners Executive Suite cutlery arrived
promptly and in very good condition. This means
that the set that we had as a wedding present
nearly 24 years ago is now complete again.
|
From Helen:
Kings Lynn
December 2007 |
I have just signed for the cutlery and
I'm delighted with it - (my lovely postman said he was
completely mystified why such a small parcel could weigh so
much - I explained, showed him and put him out of his
misery). Now I no longer need to wash up knives between
courses!
Thanks
again, it's lovely to receive such informative email
communication, a caring friendly concern and supersonic
service, we'll certainly make initial enquiries with you,
should we require any more items in the future. |
From Sandy:
Loughborough
December 2007 |
Just a quick note of thanks Mary - for dealing
with my order so promptly. I was delighted when
my new cutlery arrived a few days before
Christmas.
|
From Ann:
Belfast
December 2007 |
Just a quick
thank you for the cutlery which arrived on
Monday, very quick delivery! We have been
very impressed throughout our enquiry /
order and would recommend you highly. We hope to
increase our service eventually to a 12
place setting, so expect another order soon.
|
From Julie:
Solihull
January 2008 |
I am writing to say
how delighted I am with your service!
I ordered some
replacement items of Oneida Highland Wood
Cutlery on Thursday 7th February and it arrived
on Saturday 9th February! That is what I call
service!!!
Many Many thanks!
|
From Liz:
Bicester
February 2008 |
Thank you so much
for the extremely prompt service; it’s nice to
have ‘topped up’ the place settings and lovely
to have fish eaters! I look forward to hearing
from you if/when you have the forks.
it was so nice to deal with someone who
not only replied promptly and
efficiently but came up with the
goods! (actually that’s not a bad
quote either!!)
|
From Patricia:
London
February 2008 |
Thank you so much for the wedgwood dessert knives
they were exactly what I was looking for.
I have now completed my canteen of cutlery !!
Yes Mary. you may use my welcome comments.
It is so refreshing to get such excellent
service all the way. Continued success in
your business.
I too have told my friends about your
amazing website
|
From Liz:
Co. Longford
February 2008
|
|
Thank you so much for your prompt delivery of my cutlery;
all in perfect condition and just as described! I have my
family here tomorrow and I know my Mother will be delighted
to see that I have managed to find someone to build up my
collection. |
From Sarah:
Chippenham
March 2008 |
|
Personally, I
think you did amazingly well at "diagnosing" the pattern
given my limited description (which I attribute to a poor
memory as it's now some years since the house clearance),
and I can only say a heartfelt "thank you" as I have
regretted many times having not retained the cutlery as a
fond memory of family meals with my parents. I sincerely
hope you know that I am genuinely very grateful for your
help in turning back the clock and reviving some cherished
moments. I feel flattered that you wish to add
my comments to your Customers' Comments page. Yes, surely,
please feel very welcome to do this.
Just a final thank
you for the cutlery. It has now arrived safely, and I am
truly delighted with it. |
From Gill:
St.Alhans
March 2008 |
The spoons arrived safely today
Mary. Many thanks. It's great to
have again, for the first time in
the last 30 years of marriage, the
full set of cutlery we chose as our
wedding present. From now on we'll
body search all visitors or get a
metal detector to check for booty
before the builders finish work!
Thanks again and good luck with
cutlery business - you've done us a
big favour. Of course Mary. Good service
deserves good comments, so no
problem.
And thanks again.
|
From David:
Stockport
March 2008 |
Viners Silver Rose
arrived today. We are very pleased with it and with
the service you provided. Will recommend to others
and also thank Aggie in The Times
|
From Ann:
Rotherham
March 2008 |
The spoon we wanted
arrived today. We are very pleased indeed, thank
you. We have been most impressed by your service
- fast efficient and friendly. BA should have got
you to organise Terminal 5! Again, many
thanks.
|
From Audrey & John: Manchester
April 2008 |
Many thanks for the cutlery which arrived
yesterday. It is excellent and is just what we
wanted. It is quite interesting to see how the
stampings have changed slightly over the years and
how close the Oneida pattern is to the Old Hall.
|
From Mary & Paul:
New South Wales
April 2008 |
Just to say that my cutlery arrived today, sooner
than I expected, all beautifully packed and shiny!
Thank you so much for your help – it is lovely to
have my cutlery set not just complete again, but
extended! Diolch yn fawr!
|
From Ann:
North Ferriby
April 2008 |
|
The parcel arrived this morning, and I am very pleased
indeed, except that your cutlery makes mine look very
shabby. I worked it out, we have been married for 48 years
in October, so why should be surprised! |
From Ruth:
Sutton Coldfield
April 2008 |
|
Just to let you know the cutlery arrived safe and sound -
the right pieces and in excellent condition (puts our
existing pieces to shame...now where did I put that polish?
) so thank you for your fast and friendly service, I'll
certainly be recommending you to friends and family |
From Nick:
Shropshire
May 2008 |
Our cutlery arrived safely this
morning!
Thank you very much for your
swift, friendly, and efficient assistance in this
purchase. I am now recommending Cutlery
Search to all our friends and relations!
|
From John:
France
June 2008 |
|
Many thanks for the cutlery which arrived safely a week
ago. Excellent service, and since it puts to shame my 40+
year-old cutlery, you will be hearing from me again! |
From Freda:
Orkney
June 2008 |
Order received with
thanks. We are very pleased with the cutlery,
which is now safely hidden until our
daughter gets married and leaves home in a
couple of months. I expect you can guess how we
lost these items! Thank you for such a prompt
service.
|
From Angela:
Cheltenham
June 2008 |
I am delighted with my new
cutlery and would like to
thank you so much for your
assistance. I would also
like to say it has been a
pleasure dealing with you.
|
From Gillian:
Shawsburn
September 2008 |
|
I received my forks last thursday.
It is really good to deal with people who
give great and prompt service. Thank you so
much.
|
|
From Christiane:
Germany
October 2008 |
|
Thank you very much for sending the fish knives and forks
which I ordered. They arrived three days ago. It's
comforting to know we can still get "Campden" even though
they are no longer produced. Your service is great!!
Thank you once again. |
From Pat:
Fleet
November 2008 |
Hi Mary,
Many thanks for the
Arabesque cutlery received this morning. Glad
the car didn't let you down! I'm so pleased to
have the lost knife replaced after a 15 year
wait, as well as having the extra two complete
place settings. Your service was so quick and
efficient; you obviously run a very good
business with a fair dollop of humour.
Thanks again
|
From Roy:
Irthlingborough
November 2008 |
Just to
say thank you for the delivery of 4-pronged fish
forks to our address. We were delighted to receive
them and should make a resolve NOT to put our
originals into the dishwasher in future! Very
many thanks again for your service and we would not
hesitate to use your services again.
|
From Anne:
Oban
November 2008 |
|
Mary you are a champion. Knives
and spoons arrived this morning and look great. Many
thanks. We are astonished at the short time it took for the
post to deliver and note you had it all ready for delivery
the day I paid on line. Thanks again, and a Merry Christmas
to you and all your friends |
From Bryce:
New Zealand
December 2008 |
Cutlery arrived
yesterday, many thanks for a pleasant,efficient,
on-line shopping experience!!!
Happy
Christmas
Best
Wishes
|
From Jan:
Brentwood
December 2008 |
Just wanted to say thank you very much. We received
our cutlery last Thursday and it was just what we
had been looking for, for some time. Thanks again
for your help and being so efficient in responding
to our order. I have already told a number of other
people about your website.
|
From Karina:
Grimsby
December 2008 |
|
The cutlery arrived today. That is amazing service! I was
afraid your Sunday response was too good to be true, but no,
all just part of a very impressive business. Its great to
get such an efficient and personal service. Living in the
"wilds" of the Scottish Highlands internet searching and
shopping makes life so much more civilised. Thanks
again and Best Wishes for a Prosperous 2009 |
From John:
The Highlands, Scotland
December 2008 |
|
the cutlery arrived safely, just what I wanted. Now I can
have a decent service on the table for Christmas! Many
thanks, I will certainly be recommending your company's
service. Have a good Christmas and a happy new year |
From Ann:
France
December 2008 |
|
How fantastic! The cutlery arrived yesterday, well in time
for Christmas. Thank you so much. I'm very pleased with it. |
From Suzy:
Australia
December 2008 |
Thanks for the prompt dispatch and arrival.
Please keep an eye out for the larger knives and
forks and let me know if you find any.It is nice
to find a business that actually does what it
says it will. An excellent service.
|
From Lawrence: Notts.
January 2009
|
|
Just to say thanks! The
spoons & forks arrived this
morning and are a perfect
match. Needless to say my
step-daughter will only be
taking plastic utensils to
her room from now on! Thanks
again for a very prompt and
efficient service. I would
not hesitate to recommend
your company to others.
|
|
|
From Steve:
Halifax
January 2009 |
Of course you may add my
comments - I looked on your website to see if I
could put my 'two cents worth' on! We are having a
special dinner party tomorrow night and will take
great pleasure in recommending your service. I
still cannot believe that in 2009 there is a 'Mary'
out there who is so efficient and helpful. You
will know that I started my enquiry by asking about
six dinner knives and ended up adding to my existing
collection so well done - hope your services
continues to prosper.
|
From Molly:
Wakefield
January 2009 |
|
Just a brief THANK YOU for a very pleasant, helpful and
quick service.The cutlery arrived here at my office by 9:30
this morning.You have done something that I have struggled
with for some time - made my wife a happy lady !(a joke
really, of course). I suspect that we will be in touch in
the near future to expand our cutlery set rather than
replace lost items as this time. |
From John:
Welwyn Garden City
January 2009 |
Many thanks for the
cutlery which arrived earlier this week. I'm
very pleased with it. None of the big London
stores I approached regarding replenishment
wanted to know, including the one from which I
made the original purchase. You sorted out my
problem in no time.
|
From Jack:
Richmond
February 2009 |
I received
the cutlery the other day and have to
say thank you very much for all you have
done. For the most part they look newer
than ours! You can consider me a
happy customer and it was a pleasure
doing business with you.
|
From Daniel:
Cardiff
March 2009 |
The cutlery arrived today! I can’t believe how
efficient you have been and how even the Royal Mail,
usually much maligned, has also come up trumps!
Thank you so much – I am
delighted
with what you have found for us and I can’t wait to
see my daughter-in-law’s reaction. The canteen box
is a wonderful bonus too, so thank you very much
indeed for that.I have very much enjoyed
corresponding with you and I shall recommend your
wonderful service to anyone who comes near me!
|
From Sandra:
Marlborough
March 2009 |
Just to let you
know my place setting arrived at the office this
morning. I am so thrilled with it I just cant
believe after all this time I have actually got it.
Many thanks again for your kind assistance, I will
be in touch soon.
|
From Geraldine:
Harrogate
March 2009 |
|
By the way, thank you for your expeditious replies. You've
been lovely. |
From Sharon:
Australia
April 2009 |
I am thrilled! The cutlery has
arrived and the Melissa is a
very good match for Vanessa. My
cutlery box is full for the
first time for many years
(holding our Silver Wedding
party in a field was the main
cause of loss...). My only
'problem' is that the new pieces
are in such good condition -
they show the others up!
I am very happy to be quoted on the website.
Like many of your customers, our canteen full of
cutlery was a wedding present, and now after 37
years we have a full set once more. A great start to
our new life in retirement!
|
From Ann:
Richmond
April 2009 |
Cutlery arrived very promptly. Very slightly different to
the existing Milano, but very happy that we've got a
complete set again. Many thanks for an excellent
service. You can even add in how impressed I was to receive
such fast responses
to my enquiry, even over the bank holiday weekend! |
From Rafe:
Watchfield
April 2009 |
This is the best, most
efficient, and friendliest service that I have
experienced whilst e-shopping. It makes one want to
buy again, just for the joy of dealing with the
company.
|
From Richard:
Cardiff
April 2009 |
Hi Mary Just a quick not to say a big thank you. I
have just arrived home and found your parcel waiting
for me. A seriously impressive service and one very
happy customer. I know I will be in touch again
soon. Thanks again
|
From Stella: Harrogate
May 2009 |
|
Dear Mary Thank you
for the parcel of cutlery
which arrived yesterday. All
the pieces are in excellent
condition and make the rest
of the set look well used,
which it is, having been in
daily use for about 30
years. It is really good to
have a full set again and I
want to thank you both for
the existence your business
and your excellent service.
|
|
|
From Christine: Seaford
May 2009 |
just wanted to let you know that I've received the fish
forks, all in excellent condition. They're really very
lovely...and I'm so happy to have been able to complete my
set now that the pattern has been discontinued in the US.
Thank you so much for your assistance with this very tricky
order! I really appreciate all your help (including the
unfortunate incident with the fish knives) and your
excellent customer service. It was a pleasure to shop with
you and I hope we can do business again! |
From Ann: California, U.S.A.
May 2009 |
Thanks again for the fast and efficient service,
such a pleasure to deal with you. My set is once
again complete thanks to you. Wishing you all
the best with your business.
|
From Elmari: Auckland, New Zealand
June 2009 |
The box arrived yesterday, my neighbour had taken it in. All
fits, and the box is lovely and new looking.
What a great service - I will recommend you highly to
others. |
From Rosina: Milton Keynes
June 2009 |
Just to let you know my
Executive Suite cutlery arrived safely and I
wanted to thank you for your prompt and
efficient service, which is all too rare these
days! Many thanks.
|
From Dorn: Ottery St. Mary
June 2009 |
|
Have now received the cutlery and we are absolutely
delighted with it. It looks like new and matches our pieces
perfectly. It is 39 years since we first bought the design
and we did not think we'd be able to get more so easily.
Thank you for your very efficient and trouble free service.
We'll know where to come if we need any more!
|
From Marjorie: Consett
June 2009 |
Parcel arrived today
- already!! All looks really good - the
cutlery my daughter-in-law chose fits well in
the box and my extra things look exactly like
the ones in my set which is now 40 years old!
Thank you so much for your assistance and fast
service
|
From Sunny: New South Wales,
Australia
July 2009 |
Thanks for my order which arrived safely – it is
lovely to have the set completed again, I am so
pleased! The alternative would have been to buy a
new canteen of cutlery but actually, I haven’t seen
anything which makes me smile like the Roseanne
pattern does. I was showing my sister yesterday and
she is very interested to hear of your company as
she has Oneida cutlery with a few gaps in the set so
you may hear from her. Thanks again for your
prompt and efficient service
J
I’ll spread the word about discovering you, LOL
|
From Cath: Neath
July 2009 |
Hi Mary,
Cutlery arrived today - thanks very much
for a great buying experience.
|
From Pete: Pershore
July 2009 |
I can't believe how
soon I received this order as I think it was
just a week or even less since I sent the
order. I am so pleased with my purchase and
thank you so much for answering all my
questions, etc. I do hope you can find the
items I'm still missing.
|
From Diane: Ontario, Canada
July 2009 |
Just
thought I would let you know that my spoons were
waiting for me when I arrived home from work on
Friday. I am delighted with them and full marks
for the efficient service you provide.
|
From Margaret: Norwich
August 2009 |
|
Grand Day!!!! Received the
Oneida Flourish Cutlery that
I ordered from you.
It was
perfect, very good
condition!! It arrived much
quicker
than I had expected. Thank
you very much for assisting
me in replacing
these pieces of my cutlery
pattern. Excellent Service.
|
|
|
From Cyndy: Texas, U.S.A.
August 2009 |
The fork arrived
this morning! Thank you so much for all your
help. You make everything so easy and I shall
definitely recommend you to friends if they ever
have a similar problem.
|
From Sheila: Swanley, Kent
August 2009 |
|
I can not believe that after paying yesterday, the spoons
arrived today. What a first class service, thank you
very much. |
From Bob: South Croydon
August 2009 |
Just to say that the
fork and the canteen box arrived this morning
all in good order. Thank you for your help and
prompt attention - very impressed.
|
From Myra: Banbury
September 2009 |
The spoon has
arrived safe and sound, thanks to you and the
team at cutlery search. Great service!
|
From Sallie: Ilfracombe
September 2009 |
Many thanks!
Have picked up cutlery today. Delighted with my
shiny new knives - would that errant husbands
could be so easily replaced!!
|
From Marilyn: Caterham
September 2009 |
|
have
successfully completed the 'Pay Now'. May I take this
opportunity of saying a great big thank you to you for all
your very kind prompt and efficient help with this matter.
I would recommend this site to everyone. |
From Eileen: Prestwich
September 2009 |
Hi Mary, So many thanks. the cutlery arrived safely, I am
very delighted with all the items, and can't wait to use
them. Thank you so much. I will be in contact again soon.
Regards, a very happy Maureen 5 + stars service
|
From Maureen: Fife
October 2009 |
|
Hi Mary, What a
lovely surprise the postman brought this morning, needless
to say I was delighted with the contents of the parcel. I
had no idea what my son and daughter-in-law were up to. This
means that I will be able to buy a little more cutlery this
month, once all the bills are paid. I have ticked the
contents (6 fish knives, 6 fish forks and 6 teaspoons) off
my list. Please display on your website from them and me our
most grateful thanks. The items were just as described, in
perfect condition. We look forward to further transactions
over the coming months. Again 5 +++++ stars for service. |
From Maureen: Fife
October 2009 |
I have received the cutlery, despite
the strikes, thank you very much
indeed for your prompt despatch. It
was beautifully wrapped and
protected, and I am so pleased to
have been able to make up my
collection to 12 settings. I will
be only too happy to recommend you
to friends in the future.
|
From Maureen: Petersfield
October 2009 |
|
Thank you so much for
helping identify our cutlery
and sending the items which
arrived today. We're very
happy to have found some
more!
|
|
|
From Sarah: Chichester
November 2009 |
We have today
received eight teaspoons. Thank you for
your excellent service and we wish you well for
the future.
|
From Michael: Fleet
November 2009 |
|
Dear Mary - thank you for a very
prompt service. I received the items last Thursday morning
and they are excellent. For the first time in years we have
a full set of cutlery. We took paying guests (trainee
commercial pilots) who 'borrowed items from time to time and
which we never saw again. |
From Roger: Bournemouth
November 2009 |
|
Many thanks for the prompt
despatch of our Oneida
cutlery. We're very pleased
with it, and amazed at your
efficiency! Just a shame
that we've now got all the
cutlery we need!
|
|
|
From Jacqui: Cleveland
November 2009 |
|
Just to let you know I have just received my cutlery. I am
delighted with it, and will recommend you to others on your
efficient and quick service. |
From Mary: Hayes
November 2009 |
Just to let you know that the S&J Crystal pieces arrived
safely today. Our set is now complete - Thanks.
Thank you for the very prompt and courteous replies to all
emails and for the speedy dispatch of the cutlery. |
From Carmen: Kingston, Tasmania
November 2009 |
Gemini cutlery has arrived - I'm
really pleased with it and so quickly, excellent
service.
|
From Jan: York
December 2009 |
|
Just to let you
know that the spoons have arrive and all ok we are moving
house shortly so after the move we may be back for some
knives & forks. Many thanks for your first class service |
From Sue: Swindon
December 2009 |
Thank you very much for your speedy and professional service
. The quality of the cutlery is excellent - in fact the only
slight snag is that the pieces are so good they show rather
show up my existing set ! We now have 12 complete place
settings which will all see action on the 25 th Dec ..
|
From Neil: Winchester
December 2009 |
Thank you so much - what a brilliant service you provide.
Have a wonderful New Year !!
Thanks again, and all the best |
From Steve: Evesham
December 2009 |
|
Our Venetia has arrived safely. We are delighted with its
condition and speed of arrival. At last everyone will
have the same cutlery for dinner on Hogmanay. It's only
taken us 40 years to acquire it. Thank you and best
wishes for 2010. |
From Margaret & Colvin: Southampton
December 2009 |
|
Very many thanks for such prompt service!! All 14 of us can
now sit down tonight (NYE) all using the same cutlery.
Have an excellent break. |
From Rob & Dianne: Rushton,
Northants.
December 2009 |
Everything arrived promptly, and I am delighted with the
replacements and also the fish cutlery.
It has truly been a pleasure to deal with you, and I wish
you every possible success in the future.
With warm regards and sincere thanks
Please feel free to do anything that helps you.
I could not be more delighted with your service. |
From Steve: Evesham
January 2010 |
I know you are closed for a while but, I am
delighted that the postman brought my fork
this morning! With even one item of cutlery
missing it depreciated in it's value let
alone became fit for the purpose of a
setting for twelve! I will in future be
more careful in how I clear the plates after
a meal as I am sure it has adorned a land
fill site somewhere!
Your service was second to none.........so
absolutely........ let the nation know!
|
From Sue: Doncaster
January 2010 |
Thank your for the cutlery received today - as you
thought the knives are slightly thicker but the pattern is
identical so we are more that happy to keep them - Once
again my sincere thanks for
your attention to my enquiry and the efficient way you do
business . |
From Stuart: Par
January 2010 |
I think its a
fantastic service. I am more than happy for you to
print my comment
Just to inform you that I have received the dinner
folks as promised. I am very pleased as my dinner
set is almost in tact now. Many thanks for the
speedy service you provide and good customer service
in acknowledgement as well as communication.
|
From Shirley: Birmingham
January 2010 |
Just wanted to thank you, my delivery came on Monday and
both the spoons and the fork are just what I
needed to complete my set. The fork I was missing was the
fish fork - Its great to know that if/when I
manage to throw out with the leftovers another spoon etc you
can fill the gap. |
From Anne: Liverpool
January 2010 |
many thanks for your service. After reading the
customer comments, it would seem that you have found
a niche in the market for these items which is quite
lucrative ! It is certainly very useful! And I
echo their comments about the quality of the
products you provide. I didn’t know quite what to
expect when you said they were all used items, but
indeed they are in beautiful condition. I’d like to
know where you find them !!
|
From Anne: Cardiff
February 2010 |
Just to say thank you
for the quick and safe delivery of my cutlery that
arrived today, I was so pleased when I found you
site cutlery search as I had been looking
to replace a few items of my set for a long time,
and as the set was 25yrs old I was unable to find
items in the shops.
|
From Joan: Hallow Worcestershire
February 2010 |
|
I must say you really do
provide a rare and quite remarkable service. To have
what was for us a much loved wedding present of 45 years
ago at last complete again, no pieces missing, has meant
much to us. A very big thank you. Kindest
regards....and quite truly, a big thank you.
|
From Keith
and Lois:
Isle of Mull, Scotland
February 2010 |
|
Just to say I received my cutlery today in perfect
condition, thank you for your prompt and efficient service.
I would certainly use you again and have no hesitation in
recommending you to family or friends. |
From Alison:
Newark
February 2010 |
Just a
quick note to let you know that I have received the
cutlery and to thank you for providing such
excellent service. You could not have been more
helpful to make sure that I received the correct
items and I would thoroughly recommend you.
|
From Tony:
Englefield Green, Surrey
February 2010 |
|
Payment sent - very slick
and efficient operation,
brilliant, Thanks
|
|
|
From Jeff:
Watford
March 2010 |
thank you so much
for the parcel i received it at the weekend. it
is so lovely to have a complete canteen of
cutlery. thank goodness for
the internet as i
would never have found you otherwise... good
luck with best wishes
|
From Avril:
Buckingham
March 2010 |
All arrived safe and sound- pretty damned impressed!
(CutlerySearch then asked Rachel if her comments
could be added to our website and the following was
received)
My pleasure- I am beyond delighted I have been
able to top up my much loved but 25 year old
cutlery set- best regards
|
From Rachel:
Guernsey
March 2010 |
|
The forks arrived today - exactly what I needed to complete
my set. What a great service you offer! |
From James:
London
March 2010 |
The Oneida Roseanne
cutlery arrived this afternoon. It’s all bright and
shiny compared to our 40 year old original set,
which is showing signs of its great age. We
are very pleased with our purchase and wish to thank
you for the excellent service. Enjoy your holiday.
|
From David & Yvonne: Liverpool
April 2010 |
Wow I am impressed! The cutlery arrived at 9:15 am
this morning, Tuesday 27th April.
If I had posted a birthday card or letter to my
daughter at Seddon (39klms north west from me) or my
son in Bayswater Nth (40klms east from me) before
5:00 pm on Thursday 22 April, they would not receive
post before 3:00pm today. Yesterday Monday 26th
was a public holiday for ANZAC Day. Great
doing business with you.
(I then asked Denise if I could add her comments to
the website and she answered as follows):
Mary that would be fine. In this day and age when we
hear so much about poor service, it is wonderful to come
across two companies, yours and the courier who do a
great job. Sincerest thanks
|
From Denise:
Victoria, Australia
April 2010 |
|
Thank you so much for the cutlery, which arrived at the end
of last week which was perfect because we went to Kent for
the bank holiday weekend and I was able to take it with
me! Mum is absolutley thrilled with it!
Many thanks for such a great service. Absolutley brilliant
that you were able to match items which must be 40+ years
old! |
From Carina: Gillingham
May 2010 |
|
Thanks for the teaspoons, which
arrived safely this morning, and for your effort in locating
them for me. |
From Jean: Ripley
May 2010 |
|
Thank you so much for the order, which arrived
extraordinarily promptly. The cutlery is super, just
what I wanted. Thank you again. |
From Christine: Burnham-on-Sea
June 2010 |
|
Mary, cutlery arrived safely this
morning and I am delighted with my purchase. Your service is
to be recommended. |
From Willie: Penicuik, Midlothian
July 2010 |
